Logistics Solution Service

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User Agreement (Malaysia)

Welcome and thank you for choosing SHOPLINE’s Logistics Solution Services on the SHOPLINE Logistics Platform. This SHOPLINE Logistics Solution Service Agreement (this “Agreement”) is a legally binding agreement between you, being the Merchant (as defined below) hereunder, and SHOPLINE. You should carefully read this Agreement before choosing the services hereunder. By choosing the services on the SHOPLINE Logistics Platform by checking the checkbox, you have executed this Agreement and have agreed to use SHOPLINE’s Logistics Solution Services, and to accept specific logistics services provided by the Logistics Service Providers assigned by SHOPLINE Logistics Module.


If you have any questions with respect to the terms and conditions of this Agreement, please inquire through the customer service channels of SHOPLINE, and customer service personnel will explain these terms and conditions to you. If you disagree with any of the terms and conditions of this Agreement, or you are unable to accurately understand SHOPLINE’s explanation of these terms and conditions, please do not proceed further.


SHOPLINE reserves the right, in its sole discretion, to modify or revise This Agreement from time to time at any time, and to the extent permitted by applicable law, you agree to be bound by such modifications or revisions. Any such modified or revised version will become effective at the time we first post it on to SHOPLINE Logistics Module or notify you by email or other means. We will give you notification or provide you with the opportunity to review such version by other means. Your continued use of the Logistics Solution Services thereafter will constitute your acceptance of, and consent to, such modifications or revisions.

The Merchant and SHOPLINE are hereinafter collectively referred to as the “Parties”, and each a “Party”.


WHEREAS, SHOPLINE is capable of providing such services in the field of e-commerce as solutions related to logistics/transportation/warehousing services (collectively the “Logistics Solution Services”), and is capable of performing integrated management of SHOPLINE’s resources on a customized basis.


NOW, THEREFORE, in consideration of the premises set forth above and other good and valuable consideration, the receipt and sufficiency of which are hereby acknowledged, the Parties agree as follow:


1. Definitions


1.1 “Buyer” refers to a customer of the Merchant, who purchases Goods from the Merchant’s Store Website and would receive the Parcel of Goods delivered by a Logistics Service Provider.


1.2 “Goods” refers to a commodity that Buyers purchase from the Merchant’s Store Website.


1.3 “Merchant” refers to any legal entity running a store and selling Goods on Store Website.


 1.4 “Logistics Service Provider” refers to the logistics services subcontractors used by SHOPLINE to provide actual logistics services hereunder.


1.5 “Logistics Solution Service Fee” refers to the service fees which SHOPLINE charges for the provision of the Logistics Solution Services and include the fees and expenses in connection with the logistics services provided by Logistics Service Providers.


1.6 “Parcel” refers to, upon placing a Phase II Order by the Merchant on the SHOPLINE Logistics Module and the Merchant engaging SHOPLINE to provide Logistics Solution Services for the Goods purchased by the Buyers, any parcel of goods, reasonably packed, sealed and attached with a waybill by the Merchant, and delivered to the Logistics Service Provider in good condition for transportation. The size and weight of the package are subject to the requirements set out in the SHOPLINE Rules in respect of the logistics services of the applicable logistics service provider.


1.7 “Phase I Order” refers to an order generated as a result of a Buyer’s purchase of Goods on the Merchant’s Store Website.


 1.8 “Phase II Order” refers to a logistics solution service order between the Merchant and SHOPLINE pursuant to which SHOPLINE will, after a Buyer places a Phase I Order with the Merchant and the Merchant places such order with SHOPLINE, arrange for the relevant Logistics Service Provider to deliver the parcel under the Phase I Order to the venue designated by the Merchant for the receipt of Goods.


 1.9 “SHOPLINE Logistics Module” refers to the aggregations of (a) all notifications to the Merchant and communications with the Merchant conducted by SHOPLINE Representative in person or via SHOPLINE Representative’s email or social media accounts or via logistics.my@shoplineapp.com; and (b) all logistics service-related functions, sites and modules in SHOPLINE’s website and landing pages and sites assigned to the Merchant by SHOPLINE, and the Merchant’s SHOPLINE admin dashboard of Store Website.


1.10 “SHOPLINE Representative” refers to any employee of SHOPLINE or its affiliates that is designated by SHOPLINE to (a) serve as SHOPLINE’s points of contract for the Merchant; (b) provide the Logistics Solution Services hereunder, and (c) execute the terms hereunder on behalf of SHOPLINE. Under this Agreement, SHOPLINE Representatives with respect to the Merchant include but are not limited to Harry Dong (harry@shoplineapp.com), Nemo Liu (nemo@shoplineapp.com) and Olivia Zhong (olivia@shoplineapp.com). SHOPLINE Representative may be changed or altered by SHOPLINE from time to time with or without prior written notice to the Merchant.


1.11 “SHOPLINE Rules” refer to agreements, rules, standards, process and templates issued by SHOPLINE and notified to the Merchant by SHOPLINE Representative or published on SHOPLINE Logistics Module from time to time, including but not limited to the process and rules about the restriction, complaint and compensation. SHOPLINE Rules shall become effective immediately upon their issuance and shall constitute an integral part of this Agreement. The updated SHOPLINE Rules shall be applicable to the Phase II Orders placed by the Merchant after such update. If the Merchant disagrees with such revision, it shall stop placing new Phase II Orders following the revision. If the Merchant continues to place Phase II Orders after the update of SHOPLINE Rules, the Merchant is deemed to have accepted the revised agreement or rules.


1.12 “Store Website” refers to the Merchant’s online e-commerce store website powered and supported by SHOPLINE or its affiliates.



2. Service scope and commitments


2.1 SHOPLINE agrees to undertake Logistics Solution Services pursuant to this Agreement and cause the Logistics Service Provider of SHOPLINE to transport and deliver the Parcel to the delivery address designated by the Merchant.


2.2 Services to be provided by SHOPLINE to the Merchant shall include:


2.2.1 SHOPLINE will select for the Merchant the optimal logistics solution through data accumulation and analysis, and will, through cooperation with the Logistics Service Provider involved in the supply chain management service solution, purchase for the Merchant the specific logistics services, which services shall include but not limited to the Parcel’s inbound, handling, dispatch from warehouse, cash on deliver, international transportation, customs clearance in the country of departure and country of destination, and delivery in the country of destination;


2.2.2 The Merchant may, via email to SHOPLINE Representative or through the SHOPLINE Logistics Module, inquire about the details of the logistics services and status of the Parcel and lodge complaints about Logistics Service Providers in accordance with the SHOPLINE Rules in respect of the logistics services of the applicable Logistics Service Provider;


2.2.3 Other services as set forth hereunder or agreed upon by the Parties hereto otherwise.


2.3 Neither SHOPLINE nor Logistics Service Providers bear those risks as to any damage or loss of the Parcel which take place after the Buyers have failed to take delivery of the Parcel within the prescribed time frame.


3. Service fee and settlement


3.1 Service fee


3.1.1 The Logistics Solution Service Fee charged in this Agreement is based on the information available on the SHOPLINE Logistics Module or otherwise notified to the Merchant by SHOPLINE Representative. The Merchant hereby agrees to and accepts the applicable charging rate for the Logistics Solution Service Fee notified by SHOPLINE Representative or published in SHOPLINE’s and Logistics Service Providers' corresponding terms and conditions of service (including but not limited to prohibited goods, time limit for claims and limitation of liability, etc.).


3.1.2 In case of any change to the charging rate for the Logistics Solution Service Fee, SHOPLINE shall publish such changes on SHOPLINE Logistics Module or have SHOPLINE Representative notify the Merchant in a timely manner. Such changes shall take effect immediately after the publication or notification and update thereof. The updated charging rate for the Logistics Solution Service Fee shall be applicable to Phase II Orders placed by the Merchant after the publication or notification and update of charging rate. If the Merchant disagrees with such change, it shall stop placing new Phase II Orders.. By placing new Phase II Orders, the Merchant shall be deemed to accept the updated charging rate for the Logistics Solution Service Fee.


3.1.3 In addition to the Logistics Solution Service Fee, if the Merchant incurs additional taxes, expenses or penalties (including but not limited to the Merchants’ illegal consignment embargoes/restrictions or other items that violate import/export country/region laws and regulations, all fees related to return or processing, related taxes and fees, fines charged by government agencies, etc.), SHOPLINE has the right to notify the Merchant in writing (including but not limited to email, notification through SHOPLINE Logistics Module or by SHOPLINE Representative) to demand the Merchant to pay such taxes, expenses and penalties, or in SHOPLINE’s absolute discretion, deduct the same from any amount payable to the Merchant in accordance with Article 3.2.


3.2 Fee settlement


3.2.1 The settlement of Logistics Solution Service Fee charged in this agreement is based on the notification made to the Merchant by SHOPLINE Representative or the information available on the Logistics Service Provider selection page in SHOPLINE Logistics Module. If there are changes to the settlement rules, SHOPLINE will notify the Merchant by email or notification through SHOPLINE Logistics Module. If the Merchant uses the corresponding Logistics Solution Services after the notification of the change of the settlement rules, it will be deemed to agree to the changed settlement rules. 


3.2.2 SHOPLINE may, in its absolute and sole discretion, deduct from the balance or amount due from SHOPLINE to the Merchant any monies due from the Merchant to SHOPLINE hereunder including, but not limited to, the Logistics Solution Service Fee and any taxes, expenses or penalties payable by the Merchant.


4. Rights and Obligations of Both Parties


4.1 Rights and Obligations of Merchant


4.1.1 The Merchant agrees to and warrants that it will provide SHOPLINE with its full legal name, valid bank account information and contact information as well as any supporting documents requested by SHOPLINE, for the purpose of the performance of this Agreement. Merchant represents that the information provided by Merchant for the purpose of delivery of Goods (e.g. the recipient’s name and address) is accurate and complete. SHOPLINE does not assume any liability for a failure to make delivery or a wrong delivery caused by any erroneous or illegible information provided by Merchant. 


4.1.2 The Merchant is aware and agrees that signing this Agreement does not make SHOPLINE a party to the transactions between the Merchant and the Buyers. SHOPLINE only provides Logistics Solution Services with respect to the underlying transactions in accordance with this Agreement, and does not provide any explicit or implicit warranty for the legality and validity of the Merchant’s activities or the authenticity, legality, and quality of the Goods. The Merchant shall be solely responsible and liable for all of its Goods.


4.1.3 The Merchant undertakes to SHOPLINE that the Parcels and Goods in relation to the Logistics Solution Services it acquires from SHOPLINE:


(1) Contain no prohibited or restricted mailing items under any laws and regulations of the country or territory where the Merchant or the Buyer is located;


(2) Do not infringe any legitimate rights and interests of a third party (by way of counterfeiting, etc.).


4.1.4 The Merchant undertakes to SHOPLINE that it will comply with SHOPLINE Rules (including any changes and updates thereto) at all times and will review and understand of its own accord any changes and updates to SHOPLINE Rules.


4.2 Rights and Obligation of SHOPLINE and Logistics Service Providers


4.2.1 SHOPLINE will not provide Logistics Solution Services for prohibited or restricted mailing items. The Logistics Service Providers will not accept prohibited or restricted mailing items. Scope of prohibited or restricted mailing items shall refer to the regulations of the countries or regions where relevant actual logistics services are involved. If there exists any disagreement between both Parties regarding whether a specific item is the restricted or prohibited item as mentioned above, the relevant Logistics Service Provider’s guideline or policy, as notified by SHOPLINE Representative to the Merchant from time to time, shall prevail. In case that any prohibited or restricted mailing items are found, the Merchant acknowledges that SHOPLINE and Logistics Service Providers will be entitled to deal with the Goods and Parcels in accordance with Article 4.2.2 without being held liable for breach of contract in any way whatsoever.


4.2.2 When the Logistics Service Provider receives a Parcel, the Logistics Service Provider will check whether the outer packing of the Parcel remains in good condition. In addition, the Logistics Service Provider may, during the course of security inspection, unpack and examine the Parcel or Goods dispatched by the Merchant to verify whether they include any prohibited/restricted mailing items or violate any applicable rules or regulations. In case of any disparity between a Parcel and the information specified in the relevant Phase II Order, or any damage in the external package of a Parcel (e.g. any severe damage or deformation of the outer packing, a failure to comply with the maximum volume or weight specifications, loss of information on a delivery order or obvious involvement of any goods whose exportation is expressly prohibited or restricted under laws and regulations, or a violation of air transportation safety regulations, hereinafter collectively referred to as the “Problematic Parcel”), the Logistics Service Provider shall have the right to refuse to accept the Parcel and refuse to provide the Merchant with the logistics services under the Phase II Order, without being held liable for breach of contract. The Problematic Parcel which the Logistics Service Provider refuses to accept will be returned to the Merchant by the courier services company authorized by the Merchant at the Merchant’s sole cost and expense. Under such scenario, SHOPLINE is not liable for any losses incurred by the Merchant. If the Logistics Service Provider discovers the Problematic Parcel after accepting it, the Logistics Service Provider is entitled to return the Problematic Parcels to the Merchant at the Merchant’s sole cost and expense. SHOPLINE will charge or pass through to the Merchant any related freight charge and expense incurred by SHOPLINE or the Logistics Service Provider pursuant to Article 3.1.1 hereof.


4.2.3 The geographic scope of delivery service committed by the Logistics Service Provider is set out in the Phase II Order, the applicable SHOPLINE Rules, or is made available to the Merchant through the SHOPLINE Logistics Module, as the case may be. SHOPLINE and the Logistics Service Provider may adjust the geographic scope of delivery as needed from time to time. The Merchant’s continuing use of Logistics Solution Services constitutes the Merchant’s acceptance of the adjusted geographic scope of delivery.


4.2.4 SHOPLINE may at its own discretion make improvements or downtime maintenance for SHOPLINE Logistics Module. SHOPLINE shall notify the Merchant through SHOPLINE Logistics Module or by email or by other reasonable means (e.g., posting a notice on SHOPLINE website) before relevant improvement or downtime maintenance.


4.2.5 Neither SHOPLINE nor the Logistics Service Providers shall be liable for any loss caused by any fault of the Merchant such as breach of this Agreement (including but not limited to the fine or confiscation, destruction, or seizure in connection with any Parcel or Goods that are alleged to have infringed upon any intellectual property right), in which case the Merchant shall indemnify and hold harmless SHOPLINE or the Logistics Service Provider against any third-party claim against SHOPLINE or the Logistics Service Provider arising from the Merchant’s fault or breach of this Agreement.


5. Principles of Complaint and Compensation


5.1 If the Merchant has any grievance about the logistics services provided by a Logistics Service Provider under the corresponding Phase II Order, the Merchant may send a complaint email to the mailbox of the SHOPLINE logistics operation team (logistics.my@shoplineapp.com @shoplineapp.com) to initiate a complaint against the Logistics Service provider.


5.2 Time limit for initiating a complaint


The time limit for accepting a complaint in respect of the logistics services under a Phase II Order shall be governed by the SHOPLINE Rules in respect of the logistics services of the applicable Logistics Service Provide, and upon its expiration, no complaint in respect of the Phase II Order will be accepted.


5.3 The Merchant shall, pursuant to different categories of complaint provided in the applicable SHOPLINE Rules, lodge a complaint against a Logistics Service Provider within the prescribed time limit for relevant complaint, and shall be held liable for any losses as a result of any failure or rejection of such complaint due to lapse of such time limit. The Merchant shall, upon the lodgment of complaint, produce relevant evidence to SHOPLINE within the time limit for production of evidences, and shall be held liable for any consequences and losses if it fails to do so within such prescribed time limit.


5.4 In relation to a complaint lodged by the Merchant after the Buyer has acknowledged receipt of the underlying Parcel subject to the complaint, SHOPLINE shall not be held liable for any compensation therefor unless otherwise agreed herein.


5.5 Both Parties agree that the compensation standard hereunder shall be governed by those respective provisions as have been set forth in terms and conditions and policies of the relevant Logistics Service Providers who provide logistics services under the relevant Phase II Orders.


5.6 The type and standard of compensation shall be subject to the policies adopted by the Logistics Service Providers.


6. Use of Personal Information


6.1 The Merchant hereby agrees to and accepts the privacy policy of SHOPLINE (https://shoplineapp.com/about/privacy). The Merchant shall discontinue any use of the Logistics Solution Services hereunder immediately, if the Merchant disagree with the above privacy policy.


6.2 The Merchant must comply with all applicable laws and regulations governing Merchant’s collection and use of any personal information of the Buyers. Merchant further undertakes to comply with all applicable privacy laws and that it maintains a publicly accessible privacy policy that accurately discloses how Merchant collect, use, and disclose personal information from the Buyers and others.


6.3 The Merchant hereby warrants to SHOPLINE and the Logistics Service Providers that it has obtained all requisite consents from the Buyers whose information is provided to SHOPLINE and the Logistics Service Providers through the placement of Phase II Order or otherwise and it has the legal right and authorization to provide such information to SHOPLINE and the Logistics Service Providers.


6.4 The Merchant also agrees that SHOPLINE may, for the purpose of performing the Logistic Solution Services and arranging for the applicable Logistics Service Providers to fulfill Phase II Orders placed by the Merchant, retrieve from SHOPLINE Logistics Module, the information regarding the Buyers and the relevant transaction, including but not limited to name, telephone number, address for the receipt of Goods, email address and the information about his/her identify, etc. 


7. Liabilities for Breach of Contract; Termination


7.1 Where either Party breaches this Agreement, which causes the purpose of this Agreement to become frustrated, or where a Party fails to perform its obligations provided herein and fails to remedy such breach within 15 days upon notice thereof, it shall be deemed to have conducted a material breach, and the non-breaching Party shall be entitled to terminate this Agreement. The breaching Party shall assume the liabilities for breach of contract and compensate for the economic losses of the non-breaching Party.


7.2 SHOPLINE shall only be liable for the direct losses incurred by the Merchant as a result of the breach or non-performance of this Agreement by SHOPLINE, and shall not be liable in whatsoever form for any indirect, incidental or consequential losses (including but not limited to the loss of income or profits).


7.3 If the Merchant is in breach of any undertakings and warranties under this Agreement, SHOPLINE may terminate this Agreement with immediate effect and take measures against or otherwise dispose of the Merchant’s Parcel in accordance with the relevant SHOPLINE Rules without being held liable for any losses incurred by the Merchant; meanwhile, SHOPLINE shall have the right to require the Merchant to compensate for all the losses incurred by SHOPLINE as a result of the Merchant’s breach, and cease to provide any Logistics Solution Services to the Merchant.


8. Confidentiality


8.1 Except as otherwise agreed herein, this Agreement, any supplemental agreements and all techniques, technical results, prices, business information and technical information of SHOPLINE involved in the cooperation hereunder shall be deemed trade secrets of SHOPLINE, and the Merchant shall keep confidential SHOPLINE’s trade secrets. The Merchant shall keep SHOPLINE’s trade secrets confidential, except for any disclosure of such information to its agents, employees, consultants, counsels or accountants to the extent necessary for appropriate implementation of the matters contemplated herein, or such disclosure as required by the government authorities (provided that the Merchant shall promptly advise SHOPLINE of any disclosure required by government authorities and only disclose the portion of information that is required to disclose). If the Merchant or any agent or employee thereof discloses any trade secret by breaching its confidentiality obligation, the Merchant shall be liable for breach of contract and indemnify SHOPLINE against all losses resulting therefrom. This confidentiality clause shall survive the termination or suspension of this Agreement.


8.2 With respect to all feedback, data and information provided by the Merchant to SHOPLINE during the term of this Agreement, the Merchant hereby grants SHOPLINE the perpetual and irrevocable rights worldwide: (1) to duplicate, use and disclose the aforesaid information for the purpose of performing this Agreement; (2) to conduct customized analysis and evaluation with respect to the Information in order to modify, improve or optimize the Logistics Solution Services.


9. Force Majeure


9.1 Neither SHOPLINE nor Logistic Service Provider shall be liable for any loss, damage or delay in delivery of the Parcel arising from any of the following reasons:


9.1.1 Failure of or delay in providing services due to insurrection, uprising, riot, fire, flood, strike, storm, explosion, war, government act, lockdown, border control, detention and inspection by customs, orders of international or domestic courts, epidemic or pandemic, or other force majeure events;


9.1.2 System upgrade, maintenance, downtime, or unexpected failure of SHOPLINE Logistics Module;


9.1.3 Deterioration, quantitative change, damage or loss due to flaws and inherent defects of the Commodities;


9.1.4 Other reasons agreed by the Parties or stipulated by the laws.


10. Limitation of Liability; Indemnification


10.1 All Logistics Solution Services are provided on an “as is” and “as available” basis. To the maximum extent permitted by applicable law and except otherwise provided herein, SHOPLINE makes no other representations or warranties of any kind, express or implied, as to Logistic Solution Services, the provision of Logistic Solution Services, or the information or content contained in Logistic Solution Services. The Merchant acknowledges and agrees that SHOPLINE provides Logistic Solution Services for Merchant’s convenience only. To the maximum extent permitted by applicable law, SHOPLINE disclaims any express or implied warranties of any kind, including without limitation the implied warranty of merchantability or fitness for a particular purpose, or non-infringement of third party rights.


10.2 Without prejudice to liability caps or limitations set forth in this Agreement or in SHOPLINE Rules, SHOPLINE’s cumulative liability to the Merchant shall be limited to direct damages, and in all events shall not exceed in the aggregate the amount of fees paid by the Merchant to SHOPLINE during the three (3) month period immediately preceding the event giving rise to the claim for liability. This limitation of liability applies regardless of the legal theory on which the claim is based, including, without limitation, contract, tort (including negligence), strict liability, or any other basis. The limitations apply even if SHOPLINE has been advised of the possibility of such damage.


10.3 The provisions of the foregoing disclaimer and limitations of liability shall apply to the fullest extent permitted by law in the applicable jurisdiction.


10.4 The Merchant shall indemnify and hold SHOPLINE, its affiliates, and their respective directors, employees, agents and service providers harmless for and against any and all damages, losses, costs and expenses arising out of or resulting from (a) any breach of any representation, warranty or covenant made by the Merchant contained in this Agreement; or (b) any breach of any provision of this Agreement or SHOPLINE Rules by the Merchant.


10.5 The Merchant acknowledges that SHOPLINE has agreed to indemnify and hold the Logistics Service Providers harmless for some, and in some cases, all of the Merchant’s liabilities under separate agreements between SHOPLINE and the Logistics Service Providers. Insofar as SHOPLINE becomes liable to the Logistics Service Providers or any other third party for any penalties, fines, fees, or other liabilities under or in respect of the agreements between SHOPLINE and the Logistics Service Providers concerning the Merchant’s use of the logistics services hereunder, the Merchant agrees to indemnify and hold SHOPLINE harmless from and against any and all such liabilities. SHOPLINE reserves the right to require from the Merchant a deposit or a personal guarantee to secure the Merchant’s obligations and liabilities under this Agreement.


11. Governing Law and Dispute Resolution 

11.1 This Agreement shall be governed by and construed in accordance with the laws of Malaysia. 


11.2 The Parties shall attempt to resolve all claims, disputes or controversies arising out of or in connection with this Agreement by conducting good faith negotiations between an authorized representative of each of the Parties. In the event that parties are unable to resolve the claims, disputes or controversies arising out of or in connection with this Agreement within 30 days of the first written notice of the same, both Parties agree to submit to the exclusive jurisdiction of the courts of Malaysia.


12. Miscellaneous


12.1 SHOPLINE shall have the right to assign all of its rights and obligations under this Agreement (by way of novation or other options in SHOPLINE’s absolute discretion) to an affiliate or a related third party based on its business adjustment, the Merchant hereby consents to such assignment.


12.2 The Logistics Service Providers shall be intended third party beneficiaries of this Agreement. If the Logistics Service Providers and the Merchant may be deemed to have formed any contract or established any contractual relationship, SHOPLINE shall be an intended third party beneficiary of such contract or contractual relationship and shall have the right to enforce the terms thereof against the Merchant.


12.3 It is agreed and understood that (a) SHOPLINE is not an agent, representative, contractor or partner of the Logistics Service Providers and vice versa; and (b) SHOPLINE is not an agent, representative, contractor or partner of the Merchant and vice versa. 


12.4 The Merchant hereby agrees that, in the use of Logistics Solution Services, all of the Merchant’s intentions may be expressed by electronic means. The Merchant replying “agree”, “confirm”, “accept” or similar terms on SHOPLINE Logistics Module or to SHOPLINE Representative shall be constitute the Merchant’s consent and agreement to the subject matter thereof.


12.5 No waiver by either Party of any of the provisions hereof shall be effective unless explicitly set forth in writing and executed by the Party so waiving. Except as provided in the preceding sentence, no action taken pursuant to this Agreement, including any investigation by or on behalf of either Party or a failure or delay by either Party in exercising any power, right or privilege under this Agreement, shall be deemed to constitute a waiver by the Party taking such action of compliance with any representations, warranties, covenants, or agreements contained herein. The waiver by either Party hereto of a breach of any provision of this Agreement shall not operate or be construed as a waiver of any subsequent breach.


12.6 In the event that any clause, sub-clause or other provision contained in this Agreement shall be determined by any competent authority to be invalid, unlawful or unenforceable to any extent, such clause, sub-clause or other provision shall to that extent be severed from the remaining clauses and provisions, or the remaining part of the clause in question, which shall continue to be valid and enforceable to the fullest extent permitted by law.


12.7 All schedules, exhibits and ancillary documents (including but not limited to SHOPLINE Rules) attached to this Agreement together form an integral part of this Agreement. In the event of any inconsistency between the statements in the body of this Agreement and those in any schedule or exhibit or ancillary documents (other than an exception expressly set forth therein), the statements in the body of this Agreement will control.

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